1) Contact Support
Get help now
Email us and we’ll respond as soon as possible.
Email: support@phenohunt.com
Hours: Mon–Fri, 9:00–17:00 Pacific
Expected first response: within two business days.
Privacy requests
For data exports or deletion requests, use:
Email: privacy@phenohunt.com
We verify identity and respond per applicable law.
See also: Privacy Policy.
2) Quick FAQ
How do I reset my password?
On the sign‑in screen, tap “Forgot password?” and follow the instructions sent to your email.
How do I delete my account?
In the app: Account → Settings → Delete Account. You can also email privacy@phenohunt.com.
My photos aren’t syncing.
Check connectivity and try again. If the issue persists, sign out and back in. Still stuck? Email us with your device and app version.
3) Troubleshooting
Basic steps
- Ensure you’re on the latest app version (TestFlight or App Store).
- Force‑quit and reopen the app.
- Verify network connection (Wi‑Fi or Cellular).
- Sign out and sign back in.
Collect logs for support
In the app, take screenshots of any error messages. Note the time and what you were doing. Attach to your email to support.
4) Privacy & Terms
We respect your privacy and provide clear terms of service.
5) About Phenohunt
Phenohunt is a record‑keeping and organization app by Soco Supply, LLC designed for lawful, educational tracking of plant phenotypes. It helps you document growth, compare phenos, and keep detailed notes and photos — all synced across your devices.
Who it's for
Growers, breeders, and hobbyists who want a clean, structured way to document phenohunts.
Availability
iOS app via the App Store (link will appear here when available). Web access is coming soon.
6) Key Features
Structured records
Track phenohunts, phenos, ratings, and observations with photos and tags.
Cross‑device sync
Your data stays with you across devices. Designed for reliability, with offline‑friendly workflows.
Fast search
Find any pheno, photo, or record quickly with robust filters.
Export & portability
Export your data whenever you need it. You’re in control.
7) Screenshots / Media
If you need high‑res originals for press, email support@phenohunt.com.